Monday, March 16, 2015

Beware of Toner Scam Targeting NYC


It has been brought to our attention that two companies in California, Supply Distribution Systems and National Distribution Systems, have been targeting companies in the NYC area, asking them to buy toner at a “discount”. Those who have been contacted and agreed to the “discount” found a hefty invoice that did not save them any money. Unfortunately, a couple of our clients have fallen victim to this scam so we wanted to warn others in hopes to put an end to it.

GREENAN recommends employee education to avoid scams like this. New employees should understand who is authorized to make purchase decisions and know to avoid revealing any information about your company’s information technology (always a wise practice), even if the caller seems to be familiar with your company or other employees.

Rest assured that GREENAN will never call to force toner purchases, ask for serial numbers, or questions regarding your equipment. We have that information on file and would not disrupt your day to request that information over the phone.

To make things easy on you, GREENAN is in the process of implementing an autotoner fulfillment process.  In short, we will install a DCA (device collection agent) that monitor toners levels.  Once you copier/printer gets below a set threshold, a newt oner is automatically shipped out to you.  Thus, you never run out of toner and never have to worry about ordering it again. We will be in touch with more details on this process.

Feel free to reach out to us about any of the information outlined in this note. We value our customers and appreciate your business.

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